Conditions in Madrid

Check-in time: From 4:00 p.m.
Check-out time: Until 11: 00h
Arrivals are not accepted later than 00: 00h

– It will be necessary to inform about the arrival time to check in. The reception hours are Monday to Friday from 9:00 a.m. to 9:00 p.m. at 74 Pelayo Street. On Saturdays, Sundays and holidays, it will be necessary to specify the time of registration with the reception the days prior to your arrival.
– In case you arrive after hours, please inform us as soon as possible and contact us at +34 915 230 890

Late check in: 9:00 p.m. to 11:00 p.m. (extra cost of € 30) | 23:00 to 00:00 (extra cost of € 50)
– Children and extra beds: Children are welcome. Cots on request. There are no extra beds.
– Pets: Not accepted
– Smoking is prohibited throughout the establishment. If this is ignored, € 100 will be charged for a specialized cleaning.
– If the departure is delayed, a minimum penalty of € 20 will be charged.
– The establishment reserves the right to request a deposit of € 200 to cover damages and damages. It will be charged to your credit card upon arrival and will be returned within 7 days after your departure if there is no damage.
– Visa and MasterCard are accepted.

NON REFUNDABLE RATE
Cancellations: The client will have to pay the total price if canceled at any time.

STANDARD RATE
Cancellations: The client can cancel the reservation free of charge up to 14 days before the arrival date. Note: After these days you will have to pay the total price.